Contact
Get in touch
Questions about pricing, billing, or the product? We read everything and reply within one business day.
Direct email
mail@clubroom.ioResponse time
We aim to reply within 1 business day.
Common questions
What can I contact support about?
Pricing and billing questions, bug reports, feature requests, or partnership and club onboarding inquiries. Pick the matching subject in the form and we will route it to the right person.
How fast will I get a reply?
We aim to reply within 1 business day. Billing and account-access issues are typically handled first.
I have a billing or refund question — where do I go?
Send it through this form with "Billing" as the subject, or see our Refund Policy for the details on cancellations and refunds.
Do you offer support for clubs onboarding multiple coaches?
Yes — pick "Partnership" as the subject and tell us the size of your club and coaching staff. We help clubs set up teams, curricula, and shared drill libraries.